All the information you need for a confident purchase!

BICYCODE® marking offered free to all our customers!

BICYCODE® is THE ONLY system recognized by the French government for combating bicycle theft and the handling of stolen goods. It is supported by the Ministry of the Environment and the Ministry of the Interior.

Our company is approved as an official operator, so we engrave our tricycles ourselves before shipping them to their owners.

The aim of this system is to allow – in the event of theft – the return of a stolen tricycle to its owner by the police / gendarmerie services, and thus to combat the receiving and illegal resale.

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Warranty and After-Sales Service

  • Long warranty periods, on par with the biggest manufacturers, unprecedented for a tricycle
  • A tricycle designed to be reliable, with low maintenance and easy repair
  • In case of after-sales service, we have everything planned!

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Testimonials, our greatest reward

  • We have been affiliated since 2012 with the independent organization Avis-Vérifiés, which collects customer reviews after their purchase.
  • We have no access to these reviews, which are all published, whether positive or negative.
  • We want complete transparency and the satisfaction of all our customers.
  • We pay particular attention to the opinions expressed
  • You can find reviews of our tricycle product pages in the “Testimonials” tab.

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How does the delivery process work?

  • Our tricycles are delivered fully assembled, tested and ready to use.
  • Delivery within mainland France for a symbolic €1
  • Delivery within the EU is possible for an additional fee.
  • Tracking of the shipment and scheduling of the delivery appointment with our carrier GEODIS

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How to Order

  • You can order directly online on our website
  • You can also order by phone, email or mail.
  • Call us before placing any order to make the right choice

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Payment Methods – Secure Payment

  • Payment is possible by online credit card, check(s) or bank transfer.
  • Easy payment plan up to 6 installments with no fees
  • For online credit card payments, the payment page is secure.
  • The online payment service is provided by Banque Populaire.

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Frequently asked questions?

  • Check out the section; you’ll find many answers there.
  • Ask us your questions if you can’t find the answer here.

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How can I contact us?

  • By telephone at 04 90 59 49 10 (from abroad +33 490 594 910) from Monday to Friday, from 9:00 am to 12:30 pm and from 2:00 pm to 5:30 pm
  • By email at info@damius.com
  • Use our online chat (bottom right of your screen) to chat live with us
  • By mail: DAMIUS / 33 avenue du Royaume-Uni / ZI les Molières / 13140 MIRAMAS
  • Through our contact form on the contact page

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